Standard Rates & Hours
Our office is open to take your service call from 7:00AM to 6:00PM.
Schedulable Hours Are: Monday thru Friday – 8:00AM to 4:00PM.
$115.00 per hour, 1/2 hour minimum – billed in 1/4 hour increments thereafter (plus materials)
+ Service Fee – applies to all calls, and is applied only to the first trip for the service call. Additional trips (if necessary to complete the service call) do not get charged a service call charge.
Service fee is calculated as follows:
- $52.50 for local Service calls from 0-10 miles from our shop
- $62.50 for 10-20 miles away
- $72.50 for 20-30 miles away
- $82.50 for 30-40 miles away
- $92.50 for 40-50 miles away
Our shop is located at 3250 Skokie Valley Road, Highland Park, IL 60035.
Emergency Call Rates
Outside of normal business hours –
$270.00 to dispatch someone
+ $180 per hour thereafter
Please note: Emergency calls are subject to our discretion. We do not solicit emergency services to the general public.
Terms & Payment Options
If you are a first time customer, you will be charged following the completion of the call (C.O.D.). Repeat customers get invoiced after the work is completed with Net 10 Day Terms.
We accept most major credit cards.
Do you have a Paypal account?
You can also pay us this way – Simply log into your account and click “Send Money”
Send payment to: payment@hpelec.com
Please use ‘Purchase of Services’ and reference your invoice # using the Paypal message field (located below the payment method options).
Online Bill Pay
Online bill pay can be done through Paypal, as listed above, or through Heartland, a secure online payment service. Please have your invoice ready. Click to pay with Heartland’s secure online payment gateway.
Thank you, we truly appreciate your business!